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Reservation settings make it possible to enable or disable online reservations at your restaurant.

Additionally, you have the possibility of choosing the maximum number of people and the dates for making reservations.

How to enable or disable online restaurant reservation

Order settings make it possible to enable and disable orders at your restaurant.

You can set dates for placing orders, adjusted to your business hours.

Here, you can also add extra options when placing orders.

How to enable or disable online ordering?

How to set a minimum order value?

How to set ordering for the future?

Here, you can set the method of order processing offered to your customers.

When placing an order, customers will be able to choose the delivery options checked by you.

How to set different types of delivery?

The General Data Protection Regulations (GDPR) require you to specify the purpose of personal data processing. Enter the appropriate information clauses.

Due to the fact that you offer online sales, you should also have terms and conditions and a privacy policy.

Customers will accept such documents when placing online orders.

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You can manage several menus and price lists. This solution is useful when introducing seasonal products or changing prices.

In the case of restaurant chains, it enables you to share offers or prices between several locations. This simplifies offer management across the entire chain significantly.

What can you find in the “Menu” section?

How to manage the menu?

How to manage pricings in the online ordering system?

How to set a product to be visible in the menu without the possibility of buying it?

How to set the availability of a product only on select days and at certain hours?

You can limit the number of orders or online reservations submitted by customers at certain times.

If you know, for instance, that you are not able to deliver more than 40 orders to customers at lunch, set a limit.

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UpMenu provides the possibility of adding the cost of packaging to online orders.

Cost of packaging may be specified separately for particular products or depending on the total value of the entire order.

How to set the packaging price for a product?

If you wish, you can receive notifications about new orders and customer feedback by email or text message.

Here, you also have the possibility of setting notifications for customers about the estimated time of delivery or rejecting an order if you are unable to process it.

How to set up email notifications for new orders?

How to set up text notifications for new orders?

Choose how your customers will pay for the order.

When placing an order, your customers will be able to pay with any of the methods you choose.

How to set different payment methods?

Set restaurant working hours and delivery times (if they differ from restaurant working hours).

UpMenu enables you to set exceptions in working hours, e.g. during holidays.

How to set business hours and delivery times for the restaurant?

Set the restaurant contact data. This will then be visible to customers in the menu.

If you own a restaurant chain, you can add new locations here.

How to add your restaurant contact details?

Choose the country and currency where you sell as well as the time zone.

You can also define the language which you want to use to communicate with your customers.

How do you change the language, currency, and time zone of a restaurant?

Here, you can add links to your restaurant’s social media profiles.

Customers will also see this in the menu.

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Set who can have access to the administrative panel of the restaurant in UpMenu.

Rights also enable you to define which sections can be accessed by particular users.

In the case of a restaurant network, you can also specify the locations which can be accessed by each user.

How to create a user in online food ordering system?

Vouchers are a great marketing tool to help you increase the number of orders and acquire new customers.

When you generate a voucher you define its name, the assigned discount, and how often it can be used.

Vouchers can be handed out to customers in many ways, e.g. with a flyer, in social media or in person at your restaurant.

Customers who have a voucher can enter the code in their cart when placing an online order.

Voucher groups enable you to group them into catalogues (e.g. for particular campaigns)

What can you find in the “Coupons” section?

How to create a discount voucher?

A database with your customer data is one of the most valuable resources at your restaurant. It shows you who ordered and how many orders were placed, and it also contains contact details.

You can communicate with customers who granted consent for marketing contact via email, SMS or push notifications.

The database of customer details is generated automatically when placing online orders.

What can you find in the “Customers” section?

How to check a given customer’s order history?

How to add a constant discount for a customer?

How to check detailed information about a customer?

Reviews are a system of early notification. Thanks to reviews, you can monitor the quality of your food and service.

Reviews are collected automatically - UpMenu encourages customers to write them after every online order.

Reviews are only visible to you in this section - they are not public.

What can you find in the “Ratings” section?

How to check your customer reviews?

How to respond to a review written by a customer?

Here, you can define discounts you want to assign to customers.

Exemplary and most frequently used discounts include happy hours or discounts for the second product.

How to create a discount?

Promotions enable you to apply a discount automatically when a customer places an online order.

This provides any type of event information to your customers. You can notify everyone about, for example, a special concert you are hosting, etc.

Promotions and events are visible to customers in the menu.

What can you find in the “Promotions and events” section?

How to create a promotion?

Loyalty programme is one of the best methods for building loyalty among customers and rewarding them for placing orders frequently.

The more often they order, the bigger your profit will be.

What can you find in the “Loyalty program” section?

How to manage a loyalty program and reward system?

How to add and delete loyalty points from a customer’s account?

SMS campaigns are one marketing tool that will help you get more orders and more customers.

Text messages can be sent to customers who express their consent for so doing.

What can you find in the section with SMS campaigns?

How to send an SMS campaign?

Email campaigns are one marketing tool that will help you get more orders and more customers.

Emails can be sent to customers who express their consent for so doing.

What can you find in the section with email campaigns?

How to send an email campaign?

Push campaigns are one marketing tool that will help you get more orders and more customers.

Push notifications can be sent to customers who express their consent for so doing.

What can you find in the section with push campaigns?

Some marketing activities can be automated. Thanks to this, you can save valuable time and increase the number of orders you process.

You can define that the system will send messages with a special discount code to customers who have not placed an order in the last 30 days.

What can you find in the “Marketing automation” section?

A newsletter database is a database of customers who have granted consent for electronic communication.

It is generated automatically when orders are placed online (if the customer expresses consent for receiving marketing campaigns).

You can use it for communicating with customers by email or text message.

What can you find in the “Newsletter” section?

UpMenu stores all data regarding customer orders. Thanks to this, you have access to the full order history of all customers.

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UpMenu may be integrated with the existing website of your restaurant.

If you don’t have a website, you can build it in a simple way.

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How to integrate UpMenu with an existing restaurant website?

Here, you can manage pages on your website (if you have a website designed by UpMenu).

This site is used by technical staff.

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Redirections are useful when you change your old website to a new one. In order not to lose your position in Google, you should redirect old websites to the new ones.

This site is used by technical staff.

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Here, you can manage your restaurant website template.

This site is used by technical staff.

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You can sell online through a dedicated mobile application. This will be a completely new sales channel for you, enabling you to earn more.

Your own application means more convenience for customers and even more orders.

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You can sell online directly on your restaurant Facebook page.

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If you have a website from UpMenu, you can manage its content here.

Create a gallery, write a blog. What you post on the website is entirely up to you. Tell your customers about your restaurant.

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