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How to manage customers reviews

The UpMenu online food ordering system collects customer reviews automatically, when they have placed an order. You can check them simply in the UpMenu administrative panel.

online food ordering system

Opinions from customers in the UpMenu system

  1. Go to the “Ratings” section.
  2. Reviews from your customers can be found there.

Additional information

  • By default, you will see all customer reviews from the last week. Older reviews can be seen after changing the date range in the search criteria.
  • As opposed to reviews on food ordering portals, the UpMenu online food ordering system makes it possible to respond to customer reviews. See how to do this here: How to respond to a review written by a customer.
  • Reviews written in the UpMenu system are only visible to you.
Updated on September 17, 2019

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