Product Updates

Menu change log
Every menu edit is now tracked, so you can see who changed what and when. Makes it much easier to spot mistakes and hold the team accountable.

More accurate order times
Delivery and other order time estimates shown to guests are now more precise. Fewer "where's my order" messages, happier guests.

New deposit charging rules
Deposits will now apply to all order types, not just delivery/takeaway orders. Rolling out Monday, September 7, 2026.

Recommended products fix for Firefox
Fixed an issue where recommended product settings weren't working correctly in Firefox.

Tax shown right on the menu price
Restaurateurs now see the price with tax included on the product list, not just at checkout. Easier tax setup for your products.

Default add-ons shown first
Add-ons now appear first in the ordering process. It's easier for guests to spot them and modify their order.

New order statuses shown instantly
New orders and status changes now show up in the web panel right away. Staff react faster, with fewer mix-ups when fulfilling orders.

No more random app logouts
Users using the admin mobile app are no longer logged out unexpectedly mid-session.

Partner logo displays correctly in emails
White label partner logos now render correctly in order emails sent to guests. Branding stays consistent across every touchpoint.

Full list of promotions shown in cart
The cart now lists every promotion applied to an order, not just the first one. Guests see the real value of their order – fewer questions and disputes at checkout.

Currency formatting fixed across the system
Currencies now display correctly based on account region settings – right separators, right symbols. No more confusing amounts in reports.

Loyalty points fixed on the order view
Points earned and redeemed now show correctly on the order screen. Staff no longer needs to double-check this manually.

No UpMenu branding in White Label emails
On White Label accounts, guest emails no longer include UpMenu's logo or name. Communication stays fully under your brand.

Out-of-stock items now sync correctly to JET
After a menu structure sync, unavailable items now propagate to JET properly — fewer manual fixes and fewer orders coming in for items you can’t serve.

Menu order is preserved when sending to JET
Categories and items now appear on JET in the same order as configured in UpMenu — no more reordering surprises on the portal side.

Order numbers now print on Marketplace orders
Orders coming from platforms like Wolt or Glovo now print with the order number included. Easier to match tickets to orders during service and when handling complaints.

Stock now updates for Marketplace orders too
Orders from external platforms now deduct stock the same way in-house orders do. Inventory stays accurate no matter where the order came from.

Cleaner, clearer print templates
We tidied up template names and unified the print templates, and fixed the “print default toppings” option. Easier to find the right template, fewer setup mistakes.

Order map fixes
Unpaid orders now display correctly on the map, and rejecting them works as expected. Less confusion when managing deliveries.

Third-party delivery for Marketplace orders fixed
Orders coming in from Marketplace platforms and routed to external couriers are now handled reliably — the errors that caused failed handoffs have been resolved.

Label fix in the promotions module
A mislabeled field in the promotions module has been corrected — setting up discounts is now clearer.

Correct time on printed tickets
Fixed a bug that showed an inconsistent time on printouts. Tickets now always show the right order time.

Fixed “forgot password” in the mobile app
Password recovery in the mobile app now works properly. Staff get back to work faster after a lockout.

Fixed the bottom margin on graphic printouts
Fixed cropping of the bottom margin on bitmap/graphic printouts. Graphic tickets now print the way they should.

Clean receipts, no blank gaps
The blank field that showed up on printouts is gone — receipts and tickets now print the way they should.

Smooth test orders on trial
Accepting test orders during the trial now works without hiccups — easier to put the system through its paces before going live.

Correct SEO meta tags in the editor
SEO meta tags now show in the CMS editor exactly as configured — better visibility on Google with no extra fiddling.

One driver, multiple locations
Drivers can now be assigned to more than one location at the same time. Useful for restaurant groups or any setup where a single driver covers nearby spots – no more switching accounts or missing orders.
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Pause orders and reservations from the orders screen
The toggle to stop accepting orders or reservations is now right on the orders screen – no need to navigate to a separate settings view. One less step when things get busy.

Menu filtering by sales channel — Choose which menu items and categories appear on which sales channels. Easier to tailor offerings per channel.

Multilingual order handling — Staff see orders in the restaurant’s language; customers see them in the language they ordered in. Fewer misunderstandings for international restaurants.

Stuart and Uber Direct packaging in POS — Select dedicated packaging when sending orders via Stuart or Uber Direct. Better delivery logistics, fewer transport-related issues.

Printer settings moved to UpMenu panel — Manage all restaurant printers from a new “Printers” screen in the UpMenu panel. No more switching between admin app and panel.

Discounts shown on printouts — Receipts and kitchen tickets now display discount details. Clearer billing and easier order verification.

Email anonymization on printouts — Customer email addresses are masked on printed documents. Improves GDPR compliance.

Login rate limiting — Login attempts are now limited to prevent brute-force attacks. Stronger account security.

New unified order statuses — Consistent statuses across all order types: ready for pickup, preparing, prepared, in delivery, completed. Better fulfillment tracking and clearer customer communication.

Instant billing for add-on modules — Pay for add-on modules the moment you activate them, not at the next billing cycle. Faster purchasing and clearer finances.

Best Sellers category redesign — Top-selling products now display in a cleaner, more attractive way. Boosts upselling and average order value.

Cleaner loyalty stamps display — Loyalty program progress is easier to see, encouraging more customer engagement.

Test orders working again on new accounts
Restaurants can now place and accept test orders right after signing up – no workarounds needed. Makes onboarding faster and gives new users a smoother first experience.

Analytics fixed for iframe installations
Tracking data now comes through correctly for iframe setups – campaigns, traffic sources, and conversions all show up accurately in reports regardless of how UpMenu is installed on the site.

Line breaks in SMS campaigns — Format SMS messages with line breaks for better readability.

Image slider display — Image banners now display correctly in the online menu, improving promotion visibility.

Widget analytics tracking — More accurate conversion tracking for widget installations. Better measurement of marketing campaigns.

XSS security patches — Strengthened platform security against XSS attacks.

POS order delays eliminated — Orders now reach the POS without delay. Faster guest service during peak hours.

“Order again” pricing — Fixed a bug where reordering loaded outdated prices. Customers now always see current pricing.

Sitemap generation — Better indexing by search engines, improving Google visibility for restaurant websites.

Partner email logo — Account logo now displays correctly in partner transactional emails. Consistent brand identity in every touchpoint.

iOS subcategory display — Fixed bug where subcategories disappeared in the web menu on iOS devices. iPhone customers now have full menu access.

Product copying with add-ons — Copying a product now correctly transfers all linked add-ons. Saves time when building menus and prevents configuration errors.

Manager PIN for critical POS operations — New setting requires manager PIN confirmation for actions like price changes, voids, bill edits, or manual discounts. Stronger financial control and protection against unauthorized changes.

POS keyboard language memory — POS now remembers your preferred keyboard language. Faster work for multilingual restaurants and international chains.

Price editing in POS cart — Manually override product and add-on prices directly in the POS cart, with full tax handling, quantity changes, and “restore original price” option. Useful for custom orders or individual pricing.

Serving order (courses) in POS — Manage multi-course serving directly from the POS cart. Assign a course number to each item; the system sorts and groups them on kitchen tickets. Smoother service and better kitchen organization.

Custom payment methods in POS — Create, edit, and enable/disable custom payment methods (e.g., lunch vouchers, corporate accounts). New methods integrate with the order process and appear in order history filters.

Manual packaging editing in POS — Staff can now modify packaging assigned to orders directly in the POS interface. No more switching to the admin panel for corrections.

Customer Status promotion conditions: OR logic — Customer status conditions in promotions (registered, first order, business customer, etc.) now use OR instead of AND. Meeting any one condition triggers the discount — matching the panel UI and restaurateur expectations.

StarCloud Print native commands — Added native command printing for StarCloud Print printers, with the option to switch between graphic and native modes. Faster, more reliable prints.

Packaging cost promotions — Promotions covering packaging costs now display correctly to customers.

POS mobile serving order — Fixed serving order in the mobile POS view. Faster waiter workflow and fewer dining room errors.

POS cart item list — Improved item display in the POS cart. Faster, more intuitive work for cashiers.

Third-party delivery orders in driver app — Fixed display of orders from delivery integrators in the driver app. Eliminates missed deliveries.

Duplicate reservations — Fixed a bug where multiple button clicks created duplicate reservations. The button is now disabled after the first click.

Disappearing images when moving menu items — Menu item images no longer disappear when changing categories via drag-and-drop, edit, or copy. No need to re-upload images after menu reorganization.

Popup display in new CMS — More stable popup handling in the new CMS.

Eatabit Printer status updates — Improved print status updates for Eatabit printers. Better confidence in kitchen order fulfillment.

Iframe login — Fixed login in iframe environments. Easier to embed UpMenu in partner websites and restaurant portals.

Best Sellers section display — Refreshed Best Sellers presentation. More attractive visual exposure for top products.

iOS subcategory clicking — Fixed unresponsive subcategories in iOS apps.

BOGO discount calculation — Fixed a bug where Buy One Get One promotions applied the discount to the more expensive product instead of the cheaper one. Promotions now work as intended.

White Label password reset email — Fixed password reset links for White Label partners with custom domain configurations. Partners and their customers can now recover account access smoothly.