Start your 7-day free trial No commission per order   ·   No setup fee   · &nbsp No contracts   ·   No credit card required

 
  • Orders online
  • iOS and Android mobile app
  • Your own website
  • Website ordering
  • Loyalty program
  • Online payments
  • Additional orders
  • Free email and push

Basic

For those getting started

USD 49 / month

per 1 premises

  • 90
  • Paid additionally
    USD 1.90 / order
Best Value!

Standard

Optimum for medium-sized premises

USD 89 / month

per 1 premises

  • 250
  • Paid additionally
    USD 1.90 / order

Premium

Full benefits package

USD 169 / month

per 1 premises

  • No limits
  • No limits

Frequently asked questions


  • Can I try UpMenu for free?
    Sure! Your first 7 days are free of charge. Just sign up for our trial. No credit card required.
  • Can I cancel at any time?
    Naturally! There is no commitment. You can cancel your subscription at any time. In order to cancel go to Settings → Plans.
  • Can I upgrade or downgrade anytime?
    Yes. UpMenu is a pay-as-you-go service which means you can upgrade or downgrade at any time. Upgrading takes effect immediately. Then UpMenu issues an additional invoice covering the cost difference between your current and the new plan. If you didn’t set up credit card payment, you can pay via transfer. Downgrading your current subscription can also be done at any time, however the changes take effect from the subsequent monthly billing period.
  • What payment methods do you offer?
    We accept all major credit cards, e-payments as well as bank transfers.
  • Who owns my data?
    You do! Compared to online food ordering portals, the information collected in UpMenu, specifically your customers’ personal data and communication consents, belong to you. You can export all your information from UpMenu any time you need to, in any subscription plan.
  • How can I accept orders?
    You will need an internet connection and a device with a web browser at your restaurant (a computer, tablet or smartphone). You will see the orders in UpMenu. We also offer an Android application.
  • Do I need my own website to sell online?
    If you have a website already, you can add online orders very easily. If you don’t have it, we can provide a website for you. You can create it easily choosing ready-made templates. UpMenu also offers a dedicated mobile application and Facebook orders.
  • Which countries and currencies can I sell in?
    UpMenu is available in all countries, so you can sell food in any currency. The prices will automatically adapt to the standards of the selected currency. However, please note that the UpMenu panel is translated into the following languages: Polish, English, Spanish.
  • How often do I pay for extra services (mobile app, loyalty program or Facebook orders)?
    You pay for extra services once a month.
  • When does the billing cycle start/ end?
    The billing period starts with the purchase of subscription plan, no matter if you bought it on the first day of a month or not. The next cycle will always start on the same day the following month. The billing period always lasts a full month, regardless of the number of days within a month, e.g. your billing period can last from 01.05 to 31.05.
  • Can I pay in advance?
    It is possible, although it’s not a standard service. However, if you consider this option, please contact us in the chat – we will give you all the details!
  • Where can I get an invoice from? What does it include?
    You can easily download an invoice, which is available in the administration panel in Settings → Invoices tab. Additionally, we will send an invoice to your email address. The invoice includes fees for: subscription, additional services, messages sent to customers (SMS, email, push) and 2% PayU commission if you use this payment method.
  • My payment was rejected. What can I do?
    When you pay with the credit card, sometimes the transaction is rejected because of an error or lack of authorization. In this case, you might need contact your bank and ask for the details. Please, make sure if you have enabled online transaction on your card and check the limit.

Contact our consultant We are happy to advise you on issues related to the conduct and development of your restaurant