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Restaurant SMS Marketing (Text Message Marketing)

Boost your customer’s engagement and sales with the power of restaurant SMS marketing. Reach your diners directly on their mobile devices with personalized promotions and discounts delivered straight to their inbox.

mobile app for restaurant
Sushi Restaurant
-50% on all sushi only today
Sushi Restaurant
-50% on all sushi only today
Sushi Restaurant
-50% on all sushi only today


Automate, target, sell, sell, sell!

This SMS system is fully automated; set it up and let the magic happen. Automate and reach every customer group separately.

  • Get started quickly with ready-to-use SMS templates
  • Schedule your SMS campaigns and let the system do the rest
  • Automatic reminders for customers who haven’t ordered in a long time
  • Send special offers, reservation reminders, or special deals for loyalty program members
Set your Restaurant SMS Marketing campaigns in minutes
restaurant SMS marketing: online food ordering system for restaurants example 2


Boost your sales with a complete restaurant ecosystem

Track all data, including sales and customer data, and sell more food than ever before.

  • Skip third-party commissions and increase revenue by 30%*
  • Sell directly to your customers 
  • Make informed decisions with comprehensive data analytics
  • Manage everything from one place

Average food ordering app commissions*

Send targeted SMS campaigns in 4 easy steps

Restaurant SMS marketing - Step 1: Choosing campaign audience

Step 1: Select campaign audience

Decide which segment of your customers to target with the campaign.

Restaurant SMS marketing - Step 2: Choosing message template

Step 2: Select template and prepare text message

Choose a message template or write your own.

Restaurant SMS marketing - Step 3: Adding promotions and coupons

Step 3: Add promotions or discounts

Boost your SMS campaign by including promotions or discount coupons.

Restaurant SMS marketing - Step 4: Sending text message campaign

Step 4: Send and track SMS campaign

Send your campaign and monitor its performance.

Why Restaurateurs Choose UpMenu

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During these 10 years of cooperation, we have saved $1.5M. This would be the cost if we only used 3rd party portals with a 15% commission.”

~ Andrzej Pelc-Gonera – Owner of the Sushi Kushi, King Kong and Ramen Shop restaurant chains.

Frequently Asked Questions (FAQ)

Yes, SMS marketing still works exceptionally well, especially in the food industry. By sending exclusive deals and discount codes directly through text messages, you can effectively reengage customers and attract new customers. A well-maintained subscriber list allows you to target your audience with personalized text coupons, driving them to take immediate action. 

This method, including the use of text messages and discount codes, is proven to be highly effective in boosting sales and customer loyalty in the food industry. Efficiency will inevitably depend on how restaurants text the customers. Well-targeted restaurant promotion messages will always be key to maximizing success.

SMS marketing for restaurants offers numerous benefits, including higher engagement and response rates, cost-effective promotions, and the ability to re-engage customers with personalized discount codes. It also allows for real-time delivery of messages, integration with other marketing channels, and improved customer communication, enhancing the overall dining experience.

Yes, with a restaurant SMS marketing software like UpMenu, you can send different text campaigns to selected customers. This restaurant texting system allows for targeted and personalized messaging, making your promotions and discounts more relevant and effective. By using a restaurant texting app, you can segment your customer database based on factors such as purchase history, reviews, or location.

This targeted approach ensures that your campaigns resonate more with specific customers, leading to higher open and response rates. Ultimately, utilizing a restaurant texting service enhances customer engagement and loyalty.

Yes, it is possible to send SMS messages to multiple restaurant locations. UpMenu SMS marketing software allows for various campaigns, with the option to target specific areas or customer segments. This can be useful for restaurant chains with multiple locations, as it provides for coordinated marketing efforts across all locations. 

With SMS marketing, you can send messages specific to each location, such as promotions or events happening at a particular restaurant, or send messages applicable to all locations. This flexibility makes SMS marketing a powerful tool for restaurant chains looking to promote their brand and drive traffic to multiple locations.

Try for free,
no commitment!