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UpMenu is an all-in-one online software for restaurants that boosts your restaurant’s digital presence and helps you become independent from third-party ordering marketplaces.

How do we do that?

• We offer flat-fee subscriptions instead of commission fees.
• You can create an online store for direct sales from your website.
• You can build or update your restaurant website.
• You can create your own branded mobile app and QR code menu.
• You can set up a loyalty program.
• You get access to all marketing tools to boost your sales and profitability.

Free trial give you access to all features of UpMenu to test out UpMenu without any strings attached for 7-days. There is no credit card needed to start the trial.

If you have any questions, our responsive support team is happy to give you a hand on chat.

We accept any major credit cards (payment cards) like Visa, Mastercard, American Express and UnionPay. We also support wire transfers on request.

Yes. You can upgrade or downgrade your subscription at any time.

Changing to a higher plan takes effect immediately. UpMenu will issue an invoice covering the difference between the existing plan and the new one. On the other hand, plan downgrade or cancellation becomes effective at the end of the current billing period.

The billing cycle starts on the day of your subscription plan purchase and repeats on the same day of each month. The billing period always lasts for a full month, regardless of the number of days in that month.

Yes.

You can cancel your plan and choose it again at any time. We have many restaurants (e.g. seasonal) that only use UpMenu for a few weeks or months a year. Once you cancel your plan for at least 12 months, we don’t delete any data from your account, allowing you to come back and re-select your subscription without having to configure everything from scratch.

All prices are net without VAT, GST or taxes.

UpMenu may be required to charge VAT, GST, and other taxes on your subscription in accordance with local laws and regulations. Some jurisdictions do not require VAT/GST to be charged if the purchaser is registered for VAT/GST. If you are registered for VAT or GST purposes, please add your VAT/GST registration number during the checkout process to have your exemption processed.

You enter your invoice details when you purchase your first subscription. You can change them later under Settings > Settlement > Billing data. After the change, each subsequent invoice will be issued to the new data (invoices issued before the data change remain unchanged).

This is possible, although it is not a standard service. However, if you are considering this option, please contact us on the chat – we will provide all the details!

Yes.

We understand how busy restaurateurs can be, so we assist with setup by doing everything for you (we input the menu, configure delivery areas, set up online payments, and even customize the color scheme to match your brand). After signing up, simply request our “Free Setup Service”.

Yes.

If you don’t have a website or wish to replace an outdated one, you can create a new site at no extra charge with UpMenu.

If you already have a website, you can add online ordering directly into it.

We’ll attempt to charge your card for the invoice over the next 7 days. Post this period, unpaid accounts will be locked, losing feature access. However, later payments will restore your account along with all its data and settings.

All prices are calculated per location. Once you add more locations, you will need to buy a separate subscription for each location. Each location may have its own different plan, depending on its needs.

Example: If your brand has three locations and you choose the basic plan for $49 for each of them, you will pay $147 and receive three separate invoices.