50+ Restaurant Assistant Manager Interview Questions (With Answer Examples)

Finding the right candidate for a Restaurant Assistant Manager position can be a challenging task. It’s a crucial role that requires a perfect blend of leadership, organizational skills, and a touch of culinary insight.

Over the years, we’ve assisted countless restaurants in their hiring processes. From our extensive experience, we have curated a comprehensive set of interview questions, segmented into five groups, that have proven effective in identifying the best candidates.

Common Restaurant Assistant Manager Interview Questions

• Tell me about yourself.
  Example answer: “I’ve been in the restaurant industry for over 7 years, starting as a server and working my way up. I have a passion for creating a seamless dining experience and leading a team to success.”
• Why do you want this assistant manager role?
  Example answer: “I’ve always thrived in leadership roles, and I see this as an opportunity to contribute positively to the restaurant’s growth and team dynamics.”
• How do you handle stressful situations, especially during peak hours?
  Example answer: “I prioritize tasks, delegate effectively, and maintain open communication with the team to ensure everything runs smoothly.”
• Describe a time when you had to manage a conflict between two staff members.
  Example answer: “I sat both members down, listened to their concerns individually, and then collectively to find a compromise that worked for everyone.”
• What strategies do you employ to keep the team motivated?
  Example answer: “I believe in regular feedback, recognizing and rewarding outstanding performance, and providing opportunities for growth.”
• How do you handle customer complaints?
• What do you think is the biggest challenge for a restaurant assistant manager?
• How would you handle an employee who consistently underperforms?
• Describe a time you made a significant positive change in a previous role.
• How do you stay updated with industry trends?

Questions About Experience and Background

• How long have you worked in the restaurant industry, and what roles have you taken on?
  Example answer: “I’ve been in the industry for 10 years, starting as a server, then moving to a floor manager, and now aiming for an assistant manager role.”
• Describe a time when you had to implement a new policy or system. How did you ensure staff compliance?
  Example answer: “I introduced a new scheduling system, held training sessions, and ensured open channels for feedback and questions.”
• How do you manage your relationship with suppliers and vendors?
  Example answer: “By maintaining clear communication, being respectful, and ensuring timely payments.”
• Do you have experience in hiring and training new staff?
  Example answer: “Yes, I’ve hired and onboarded numerous staff members in my previous role, focusing on aligning them with the restaurant’s values and standards.”
• What strategies do you use for inventory management?
  Example answer: “I implement a FIFO system (First In, First Out) and conduct regular inventory checks.”
• Describe a challenging situation you faced in a managerial role and how you addressed it.
• How familiar are you with health and safety regulations in the restaurant industry?
• Have you ever managed a diverse team? How did you ensure a harmonious work environment?
• Can you give an example of a time you had to handle a financial discrepancy?
• How do you ensure quality and consistency in service and food?

Interview Questions Focused on Soft Skills

• How would you describe your leadership style?
  Example answer: “I believe in leading by example and fostering a culture of open communication.”
• How do you handle feedback, both giving and receiving?
  Example answer: “I see feedback as an opportunity for growth. I deliver it constructively and receive it with an open mind.”
• How do you prioritize tasks when everything seems urgent?
  Example answer: “I assess the impact of each task on the restaurant’s operations and go from there.”
• Describe a time you had to adapt to a significant change at work.
  Example answer: “When our restaurant underwent a complete rebranding, I took it as a learning opportunity and helped my team navigate the transition.”
• How do you ensure a healthy work-life balance for yourself and your team?
  Example answer: “By ensuring efficient scheduling, respecting off days, and promoting a supportive work environment.”
• How do you handle disagreements with upper management?
• Describe a time when you went above and beyond for a customer.
• How do you ensure continuous personal and professional growth?
• How do you foster a team spirit among staff?
• How do you handle underperforming team members?

Interview Questions Focused on Hard Skills

• Are you familiar with POS systems? Which ones have you used?
  Example answer: “Yes, I’ve worked with both Square and Toast. I find both user-friendly, but I lean slightly towards Toast for its comprehensive features.”
• How proficient are you in inventory management software?
  Example answer: “I’ve used SimpleOrder and MarketMan. I’m comfortable navigating and optimizing both systems.”
• Do you have experience analyzing sales data to drive growth?
  Example answer: “Absolutely. In my last role, I regularly analyzed sales trends to identify and capitalize on peak times and popular dishes.”
• How do you handle cash management and daily financial reconciliation?
  Example answer: “I ensure all sales match with the cash and card transactions, and any discrepancies are investigated immediately.”
• What strategies do you employ for efficient staff scheduling?
  Example answer: “I consider peak times, staff availability, and ensure a mix of experienced and newer staff for each shift.”
• How familiar are you with health and safety compliance in a restaurant setting?
• Can you prepare and manage a restaurant budget?
• How do you handle supply chain disruptions?
• How do you manage and track online and in-house reservations?
• Are you familiar with any restaurant marketing strategies?

Scenario-Based Restaurant Assistant Manager Interview Questions (That Show Problem-Solving Skills)

• A key staff member calls in sick during a peak time, and you’re short-staffed. How do you handle the situation?
  Example answer: “I’d first assess if any off-duty staff can fill in. If not, I’d rearrange tasks, ensuring essential roles are covered and communicate the situation to the team, ensuring everyone pulls together.”
• A customer leaves a negative review online, citing multiple issues during their visit. How do you respond?
• During a health inspection, a minor violation is found. How do you address it with your team?