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Delivery Dispatch: Integration with Third-Party Delivery Services

  • Flexible deliveries
    Dispatch orders to external courier services when your drivers are busy or unavailable.
  • More completed orders = higher revenue
    Handle more deliveries without hiring additional drivers.
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Available Delivery Integrations

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Benefits

What are the benefits of third-party delivery couriers?

  • Reliable delivery coverage
    Keep deliveries running during peak hours, driver shortages, or unexpected situations.
  • Lower delivery costs
    Compare prices and delivery times from multiple courier services in real time and choose the best option.
  • Higher customer satisfaction
    Customers see accurate delivery times updated in real time.
  • Less operational chaos
    Manage all deliveries — both in-house and third-party — from one dashboard.
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Quick Setup. Zero Risk.

Easy integration and fast launch — even within 24 hours

  • No risk
    use external couriers only when you need them and stop anytime
  • No commitments
    pay only for completed deliveries
  • Full support
    our team is available via chat and email 7 days a week
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Experience you can trust

We’ve been working with restaurants since 2012. Together with restaurant owners, we’ve built an all-in-one platform designed specifically for the restaurant industry.

One of the platform’s modules is Delivery Dispatcher, which lets you automatically send delivery orders to external courier services whenever your own drivers are busy — helping you keep deliveries running without expanding your fleet.

14
Years in the market
47+
Countries
3,200+
Customers
6
Integrations
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Who is it for

Who are third-party delivery services for?

  • Need extra support for your drivers
    Perfect during peak hours, staff shortages, or unexpected situations.
  • Don’t have your own drivers but want to offer delivery
    Use external courier services to handle all deliveries without hiring your own drivers.
Get started

How it works

How does third-party delivery work?

  1. 1.

    Sign an Agreement with a Courier Provider

    There are no setup costs. You can work with one or multiple courier companies and use them whenever needed.

  2. 2.

    Activate the Courier Integration in UpMenu

    We enable the third-party courier module so you can dispatch deliveries directly from the UpMenu dashboard.

  3. 3.

    A Customer Places an Order

    Customers order food as usual — through your website, app, or by phone.

  4. 4.

    Choose Who Fulfills the Delivery

    The system shows available courier services with estimated time and cost. You can assign the order to an external courier or your own driver.

  5. 5.

    The Courier Picks Up and Delivers the Order

    The selected courier collects the order from your restaurant and delivers it to the customer.

Our happy clients

Why restaurateurs choose UpMenu

Sushi Kushi

$1.5M saved on third-party fees with direct online ordering

Sushi Kushi
The Wind-Chill Factory: $386,000 a Year and 52% of Orders from Its Own App

$386K a year, with 52% of orders from its own app

The Wind-Chill Factory
Yami Sushi

€107K revenue from branded mobile app

Yami Sushi
Dedicate Healthy Kitchen

$789K from website & mobile app

Dedicate Healthy Kitchen
Mulberry's Market

$32K revenue from 1,199 online orders in 3 weeks

Mulberry's Market
Lil Ava's Pizza

$1.1M revenue from direct orders

Lil Ava's Pizza
Michelangelo

$863K revenue from direct orders

Michelangelo

What owners say

In their own words
UpMenu helped us simplify ordering, reduce commission costs, and significantly improve our sales.
Julia KaljunenCo-owner, Yami Sushi
UpMenu has completely transformed our operations and customer engagement. The online ordering platform and branded app have driven repeat orders, cut down on third-party fees, and strengthened our brand presence.
George AbrahamOwner, Lil Ava’s Pizza franchise
The streamlined online ordering platform has substantially increased our sales while reducing our reliance on costly third-party platforms. It brought real operational efficiency to managing multiple locations.
Chad WhiteOwner, Dedicate Healthy Kitchen
With UpMenu, we've saved thousands in third-party fees and nearly doubled our online revenue. It shows the power of having the right digital ordering strategy.
Clint SeeleyDirector of Marketing and Development, Michelangelo 301
Online orders now make up 60% of our total sales thanks to UpMenu. It removed the daily headaches of managing orders and lets us focus on running the business.
Andrzej Pelc-GoneraOwner, Sushi Kushi and Ramen Shop
UpMenu is truly plug & play. We moved our entire ordering system in one day and were up and running immediately.
Laura PochopOwner, Mulberry’s Market
UpMenu created both our online ordering system and a mobile app that customers actively download and use. We're excited about the future growth this opens up.
Laura PochopOwner, Mulberry’s Market

Frequently Asked Questions (FAQ)

Delivery Dispatch lets you compare delivery times and prices from multiple third-party courier services in real time and dispatch orders to the best option.

Yes. You can use both third-party courier services and your own drivers, depending on your restaurant’s delivery model.

Yes. Customers can track their order on a map and see the estimated delivery time in real time.

No. Signing an agreement with courier companies is free. You only pay for completed deliveries and the UpMenu subscription for using the module.

Delivery pricing depends on the agreement you make with each courier provider. Each company sets individual rates for completing deliveries.

Read more about third-party delivery

Third-Party Delivery Features

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