Transaction above your plan's limit : $1.90 / transaction
Campaigns message costs: email: $0.2, text message: $0.80, push: $0,20
Online payment fees: subject to the terms of your contract with the payment provider. Available payment providers:
Yes. UpMenu is a pay-as-you-go service which means you can upgrade or
downgrade at any time. Upgrading takes effect immediately. Then UpMenu
issues an additional invoice covering the cost difference between your
current and the new plan. If you didn’t set up credit card payment, you
can pay via transfer. Downgrading your current subscription can also be
done at any time, however the changes take effect from the subsequent
monthly billing period.
You do! Compared to online food ordering portals, the information collected
in UpMenu, specifically your customers’ personal data and communication consents,
belong to you. You can export all your information from UpMenu any time you need
to, in any subscription plan.
If you have a website already, you can add online orders very easily. If you don’t
have it, we can provide a website for you. You can create it easily choosing ready-made
templates. UpMenu also offers a dedicated mobile application and Facebook orders.
UpMenu is available in all countries, so you can sell food in any currency. The prices
will automatically adapt to the standards of the selected currency. However, please note
that the UpMenu panel is translated into the following languages: Polish, English, Spanish.
The billing period starts with the purchase of subscription plan, no matter if you
bought it on the first day of a month or not. The next cycle will always start on
the same day the following month. The billing period always lasts a full month,
regardless of the number of days within a month, e.g. your billing period can last
from 01.05 to 31.05.
You can easily download an invoice, which is available in the administration panel in
Settings → Invoices tab. Additionally, we will send an invoice to your email address.
The invoice includes fees for: subscription, additional services, messages sent to customers
(SMS, email, push) and 2% PayU commission if you use this payment method.
When you pay with the credit card, sometimes the transaction is rejected because of an
error or lack of authorization. In this case, you might need contact your bank and ask
for the details. Please, make sure if you have enabled online transaction on your card
and check the limit.
Contact our consultant
We are happy to advise you on issues related to the conduct and development of your restaurant
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