Restaurant Loyalty Software

Reward customers for orders, offer points and discounts, and build loyalty — without extra work for your staff.

  • More returning customers
    Customers come back more often to earn points and redeem rewards.
  • Higher sales from direct channels
    Encourage customers to order directly from your website or mobile app.
  • Fully automated system
    The system automatically tracks points and manages rewards.
Launch a Loyalty Program
valentines day restaurant ideas: loyalty deals example photo

UpMenu's loyalty program really works

Proof, not promises.

+22%
More revenue

Revenue grows faster than orders alone, because the basket value rises too.

+16%
More orders

More guests ordering — driven by a bigger customer base.

+15%
More customers

The program doesn't just bring back regulars — it pulls in new guests too.

These are real results from 69 restaurants that launched a loyalty program — the year before compared with the year after. Sales grew at 3 in 4 of them — big and small, across different markets. See the full study

Marketing and loyalty system with POS integration for restaurants

Benefits

Benefits of a loyalty program for your restaurant

  • Higher average order value
    Customers often add extra items to earn more points or rewards.
  • Stronger loyalty = higher revenue
    Loyal customers return more often, helping you build stable, predictable revenue.
  • Full control over program rules
    Decide how customers earn rewards and what they receive.
  • A loyalty program tailored to your business
    Choose between points or stamp-based rewards and set your own incentives.
  • No third-party dependency
    Your loyalty program runs fully in your own ecosystem — you own the data and the relationship.
restaurant booking app development company with loyalty program built in

Quick start & support

Launch your Loyalty Program in just 1 day

  • Test the system risk-free
    Try it for free and see how it works in your restaurant.
  • No long-term contracts
    Use it as long as you want — no commitments.
  • 7-day support
    Get help via chat or email — before and after setup.

Features

Everything you need in one loyalty program

  • Online & in-store loyalty (omnichannel)

    Run one loyalty program across online orders and in-store purchases — all points and rewards in one system.

  • Branded mobile app

    Let customers track points, rewards, and offers directly in your own app — and build a habit of ordering from you.

  • Points or stamps-based loyalty program

    Choose between points or stamp-based rewards and create a loyalty program tailored to your business.

  • Full control over program rules

    Decide how customers earn rewards and what they receive — fully aligned with your business goals.

  • Rewards catalog

    Create a clear catalog of rewards that customers can unlock — from discounts to free items.

  • Automatic rewards collection

    Points are added automatically after every order — no cards, no manual work.

  • Customer rewards & repeat incentives

    Reward loyal customers with exclusive offers that encourage them to come back and order more often.

  • Customer database (CRM)

    Automatically build your customer database and track preferences, order history, and loyalty activity.

  • Points & rewards tracking

    Give both you and your customers full visibility into points, rewards, and past redemptions.

  • Multi-location loyalty management

    Manage one loyalty program across all your locations — or customize it per restaurant as you grow.

  • Built-in marketing tools

    Use your customer data to run email, SMS, and push campaigns, create coupons, and increase repeat orders — all from one system.

How it works

How the UpMenu Loyalty Program works

  1. 1.

    Set up your loyalty program

    Choose your program rules: points or stamps for orders, plus rewards and discounts for loyal customers.

  2. 2.

    Customers earn points or stamps

    Guests collect rewards through online orders or in-store visits.

  3. 3.

    Customers redeem rewards

    Once they collect enough points or stamps, they can claim discounts, products, or special offers.

  4. Result: more returning customers and higher sales

    Guests come back more often to earn more rewards and redeem them.

UpMenu marketing features

10 restaurant marketing tools — all in one system

  • Automatically reward customers with points or stamps to increase repeat orders.

  • Automatically engage with your customers — for example, win back those who haven't ordered in a while.

  • Create promo codes and attract new customers automatically while boosting sales.

  • Set up automatic promotions such as first-order discounts, limited-time offers, or deals on selected items.

  • Automatically collect customer reviews and build a strong, positive restaurant image.

  • Send emails about new dishes, menu updates, and promotions to keep customers coming back.

  • Reach your customers instantly with SMS messages featuring offers and discounts.

  • Sell vouchers that customers can gift to friends and family.

  • Automatically recommend additional items to increase average order value.

  • Automatically build your customer marketing database with every order.

Restaurant loyalty programAutomated restaurant marketing campaignsRestaurant discount couponsRestaurant promotions moduleRestaurant reviews and reputation managementRestaurant email marketingRestaurant SMS marketingRestaurant gift vouchersRestaurant upselling and cross-sellingRestaurant CRM system

Trust our experience

We’ve been working with restaurants since 2012. Together with restaurant owners, we’ve built an all-in-one platform designed specifically for the restaurant industry.

Returning guests are the key to stable revenue. That’s why we created a loyalty program that automatically rewards customers for orders and visits, helping you increase repeat business without adding extra work for your team.

14
Years in the market
47+
Countries
3,200+
Customers
0%
No commissions

Our happy clients

Why restaurateurs choose UpMenu

What owners say

In their own words
UpMenu helped us simplify ordering, reduce commission costs, and significantly improve our sales.
Julia KaljunenCo-owner, Yami Sushi
UpMenu has completely transformed our operations and customer engagement. The online ordering platform and branded app have driven repeat orders, cut down on third-party fees, and strengthened our brand presence.
George AbrahamOwner, Lil Ava’s Pizza franchise
The streamlined online ordering platform has substantially increased our sales while reducing our reliance on costly third-party platforms. It brought real operational efficiency to managing multiple locations.
Chad WhiteOwner, Dedicate Healthy Kitchen
With UpMenu, we've saved thousands in third-party fees and nearly doubled our online revenue. It shows the power of having the right digital ordering strategy.
Clint SeeleyDirector of Marketing and Development, Michelangelo 301
Online orders now make up 60% of our total sales thanks to UpMenu. It removed the daily headaches of managing orders and lets us focus on running the business.
Andrzej Pelc-GoneraOwner, Sushi Kushi and Ramen Shop
UpMenu is truly plug & play. We moved our entire ordering system in one day and were up and running immediately.
Laura PochopOwner, Mulberry’s Market
UpMenu created both our online ordering system and a mobile app that customers actively download and use. We're excited about the future growth this opens up.
Laura PochopOwner, Mulberry’s Market

Pricing

How much does a Loyalty Program cost

Loyalty Program
$19month / location

FAQ

Frequently Asked Questions (FAQ)

Yes. You can offer your own rewards, such as products or discounts for collected stamps or points redeemed in your online store.

Yes. It works in both your mobile app and website. Customers can track points, stamps, and rewards in their account.

Yes. You can create multiple promotions and even separate loyalty programs for your app and website.

Yes. You can choose whether it applies to all orders (dine-in, takeout, and online) or only online orders.

Yes. You control everything — points or stamps, earning rules, and available rewards.

Yes. It works for single locations or across your entire restaurant network.

No. The program is fully digital — customers use their account to collect points or stamps.

Ready to increase customer loyalty?

Launch a loyalty program in your restaurant and increase the number of returning guests.