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Restaurant Franchise Management Software

Run and manage your restaurant franchise or chain from a single platform. Control all locations, menus, orders, delivery, and branding from one unified dashboard

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UpMenu franchise management software in numbers

$144 mln+
Processed payments value
35%
Lower delivery costs
23%
Average sales increase

We've been working with restaurants since 2012. Together with restaurant owners, we've built an all-in-one platform designed specifically for the restaurant industry.

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Multi-location management

Make operations consistent across all locations

Add or remove locations fast. Update menus, prices, and photos in a few clicks—keep brand standards with optional local adjustments.

  • Publish updates to all stores or selected locations
  • Share or split menus and price lists by locations or regions
  • Roll out chain-wide promos with location overrides
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Key features

All you need to simplify your franchise business

  • Multi-location control

    Keep menus, pricing, and branding consistent across every franchise location with central management and quick updates.

  • Order & delivery management

    Streamline franchise operations with smart order routing, real-time tracking, and automated delivery dispatch.

  • POS integrations

    Connect your franchise business with major POS systems like Toast, Square, and Clover for seamless data flow.

  • Marketing automation

    Launch promotions, loyalty programs, and customer engagement campaigns to drive repeat business and higher franchise sales.

  • Role-based permissions

    Control access and assign tasks easily with user roles for franchisors, managers, and staff to protect your operations.

  • Performance insights

    Track key metrics, monitor employee performance, and make data-driven decisions to keep every franchise unit on track.

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Website & online ordering

One website, digital storefront, and mobile app for all your locations

Build your site and app from one platform—update once, publish everywhere, and keep all channels on brand.

  • Increase online sales across locations
  • Raise AOV up to 35% with smart recommendations
  • Cut third-party commissions with direct orders
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Marketing that scales with your franchise

Marketing tools

Marketing that scales with your franchise

Run promotions, custom loyalty programs, and automated email/SMS/push across each location

  • Launch offers network-wide or per location
  • Automate outreach via email, SMS, and push
  • Track key metrics for data-driven decisions
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UpMenu CRM system — a restaurant customer base with contacts, order history and marketing consents

CRM system

One customer database for your entire chain

UpMenu CRM unifies profiles, orders, and preferences across locations—so campaigns, service, and reporting stay aligned.

  • Build rich profiles from web, app, and loyalty activity
  • Segment by behavior or location for targeted offers
  • Sync with POS and marketing for accurate reporting
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Users & permissions

Control access by role and location

Create any hierarchy you need. Grant access by location, region, or module so teams work with clear accountability.

  • Assign roles for franchisors, managers, staff, and drivers
  • Limit access to selected locations and features
  • Track actions with audit logs and optional approvals
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Multi-location reports

Monitor performance across all stores

Track sales, operations, and customer data from all restaurants in one place—compare stores, spot trends fast, and act on real-time insights.

  • Monitor key metrics with location and region rollups
  • Compare like-for-like periods and identify outliers
  • Schedule exports and share role-based dashboards
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UpMenu products

Explore the UpMenu platform

Everything your restaurant needs

Online Ordering

Online Ordering

Turn leads into paying clients with online ordering system

Mobile App

Mobile App

Your own branded iOS & Android app

Point of Sale

Point of Sale

Manage your restaurant with ease

KDS

KDS

Streamline communication from front to back of house

Delivery Management

Delivery Management

Easily manage your deliveries and drivers

Delivery Dispatcher

Delivery Dispatcher

Offer delivery without your own drivers using third-party services

Order Aggregation

Order Aggregation

Manage all orders from Uber Eats, Wolt and more from a single device

Handheld POS

Handheld POS

Take orders, accept payments, and manage sales from one mobile device

Order Management

Order Management

Manage your restaurant orders with ease

Restaurant Website

Restaurant Website

Build your own restaurant website

QR Menu

QR Menu

Create a QR code menu for self-service ordering right from the table

Loyalty Program

Loyalty Program

Turn one-time clients into regulars with an automated loyalty program

Marketing Tools

Marketing Tools

Boost sales with promotions, coupons, and email/SMS campaigns

Our happy clients

Why restaurateurs choose UpMenu

Sushi Kushi

$1.5M saved on third-party fees with direct online ordering

Sushi Kushi
The Wind-Chill Factory: $386,000 a Year and 52% of Orders from Its Own App

$386K a year, with 52% of orders from its own app

The Wind-Chill Factory
Yami Sushi

€107K revenue from branded mobile app

Yami Sushi
Dedicate Healthy Kitchen

$789K from website & mobile app

Dedicate Healthy Kitchen
Mulberry's Market

$32K revenue from 1,199 online orders in 3 weeks

Mulberry's Market
Lil Ava's Pizza

$1.1M revenue from direct orders

Lil Ava's Pizza
Michelangelo

$863K revenue from direct orders

Michelangelo

What owners say

In their own words
UpMenu helped us simplify ordering, reduce commission costs, and significantly improve our sales.
Julia KaljunenCo-owner, Yami Sushi
UpMenu has completely transformed our operations and customer engagement. The online ordering platform and branded app have driven repeat orders, cut down on third-party fees, and strengthened our brand presence.
George AbrahamOwner, Lil Ava’s Pizza franchise
The streamlined online ordering platform has substantially increased our sales while reducing our reliance on costly third-party platforms. It brought real operational efficiency to managing multiple locations.
Chad WhiteOwner, Dedicate Healthy Kitchen
With UpMenu, we've saved thousands in third-party fees and nearly doubled our online revenue. It shows the power of having the right digital ordering strategy.
Clint SeeleyDirector of Marketing and Development, Michelangelo 301
Online orders now make up 60% of our total sales thanks to UpMenu. It removed the daily headaches of managing orders and lets us focus on running the business.
Andrzej Pelc-GoneraOwner, Sushi Kushi and Ramen Shop
UpMenu is truly plug & play. We moved our entire ordering system in one day and were up and running immediately.
Laura PochopOwner, Mulberry’s Market
UpMenu created both our online ordering system and a mobile app that customers actively download and use. We're excited about the future growth this opens up.
Laura PochopOwner, Mulberry’s Market

FAQ

Frequently Asked Questions (FAQ)

It's a franchise management system that serves as a central hub for restaurant operations management—unifying menus, ordering, and reporting with seamless app integration across your network.

Designed for growing franchise networks, it scales from a few franchise units to hundreds of franchise locations in an all-in-one platform, keeping settings and branding consistent for your franchise business.

Yes, seamless integration with your POS system and popular customer relationship management tools from leading tech partners consolidates business data for accurate orders, payments, and reporting.

Run branded ordering sites, promotions, and custom loyalty programs to lift customer engagement, repeat business, and franchise sales. Your sales team can launch targeted offers while HQ keeps strategy aligned.

Get in-depth reports with key metrics for performance monitoring (orders, cash flow, bestsellers) so managers make informed business decisions across the franchise.

Structured franchisee onboarding with training materials, ongoing support, and franchisee support. Teams can assign tasks, track employee management, and follow standardized procedures for consistent execution.

Read more about restaurant franchising

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Restaurant Franchise Management Software | UpMenu