If you are looking for the best online ordering system on the market, you need to think about what the term best online ordering system for restaurants means to you. What do you really expect from this type of solution? Below is a list of the most important – in our opinion – functions that an best online food ordering system should have.

1. Quick and easy ordering process on restaurant website

The simpler it is the more often customers will order and, you will have more orders! A customer placing an order through the online ordering system for restaurant on websites should have as few steps as possible, only then will they find this solution useful and will order again.

Best online ordering system on the market on restaurant website with menu with burger photos.

2. Your own mobile application for Android and IOS

Best online ordering system for restaurant must be integrated with the mobile application. Your own application allows you to always be close to your customers. They even make ordering from mobile devices even easier and give a completely new marketing tool – PUSH campaigns. Read more about mobile applications for restaurants.

3.Simple online order receiving

The simpler it is to pick-up your staff will save more time and handling online orders is not a problem. UpMenu Best online food ordering system for restaurants allows you to pick up your order with one click!

Order submission screen in the UpMenu dashboard.

4. Newsletter base

Best online food ordering system should automatically build the customer base with a consent for marketing contact. Therefore, you will be able to inform them about special offers and, thus, you will gain their loyalty and sympathy.

5. Loyalty program

A good online food ordering system should allow you to reward customers when they order from you often. UpMenu system allows you to create any loyalty program; thanks to which your customers will be even more willing to order from you!

Loyalty program with mobile app and on restaurant website with online ordering system for restaurants.

6. Marketing tools

Please notice, do you think the best online food ordering system on the market has additional marketing functions, such as:

  • email, SMS, and push notification campaigns
  • marketing automation
  • discount coupons
  • advanced promotions module
  • customer opinion collecting
  • pop-up notifications about promotions, new products, etc.

7. Online payments

Already 30% of orders are paid via the Internet. No wonder, it is extremely convenient for customers. best online ordering system for restaurants should be integrated with an operation for quick online payments – otherwise you will lose customers who do not have cash. UpMenu system allows customers to pay online on restaurnt websites.

Payment for ordering online on restaurant website using Stripe.

8. Managing the delivery areas

Delivery areas can be very complicated. Map configuration saves a lot of time. In UpMenu system you also have the option of setting a minimum order value for your area or a free delivery above a certain amount.

9. Content management system – simple menu management and information on your website

You can also react very quickly, edit the menu and enter promotions, change working hours or disable online orders in the event of an incident at your establishment. It’s an all-in-one easy method without the help of an IT specialist.

Editing menu in online ordering system for restaurants.

10. Support – great customer service

There is always that situation when you will need help. Please notice that the company which provides you with the best ordering system has experience in business and has given you the opportunity to easily contact them, for example, in the form of a chat on the website.

Summary

When choosing an online ordering system for restaurant on websites, pay attention to the additional features that come with the package. Remember, they are what will decide on the success of the venture. An unusable system will not bring you profits, also it can alienate your clients.

If you want to launch best online ordering system on the market in your restaurant on website, contact us! We are happy to help you start making money online!