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How to Become a Restaurant Manager (Restaurant Manager Training Program)


We’ll guide you through the steps to become a successful Restaurant Manager, from education requirements to gaining essential skills, certifications, and more.

At UpMenu, we understand the importance of effective restaurant management, and we’ve developed a comprehensive training program based on our extensive experience in the field.

Let’s explore the path to becoming a Restaurant Manager, a vital role in the restaurant industry.

Step 1: Explore Restaurant Manager Education Requirements

To embark on your journey as a Restaurant Manager, it’s crucial to understand the education requirements and possibilities in this role. Here are key points to consider:

  • Education Background: Many successful Restaurant Managers have a background in hospitality management or related fields.
  • On-the-Job Experience: Gaining experience in various roles within a restaurant is valuable for aspiring managers.

How long does it take to become a Restaurant Manager?

Becoming a Restaurant Manager typically takes several years of experience, including working as a server, bartender, or assistant manager.

Do I need experience to become a Restaurant Manager?

Yes, experience in the restaurant industry is essential for advancing to the role of Restaurant Manager.

Step 2: Start To Develop Restaurant Manager Skills (Restaurant Manager Requirements)

To excel as a Restaurant Manager, you need to possess specific skills and meet certain requirements. Here’s what you need to know:

Restaurant Manager Skills & Requirements

  • Leadership: Effective leadership and team management skills.
  • Communication: Clear communication with staff and customers.
  • Problem-Solving: Addressing issues promptly and making critical decisions.
  • Customer Service: Ensuring a positive dining experience for guests.
  • Financial Management: Managing budgets, revenue, and expenses.
  • Menu Knowledge: Understanding menu items and ingredients.
  • Time Management: Efficiently managing restaurant operations.
  • Health and Safety: Ensuring compliance with health and safety regulations.
  • Staff Training: Training and developing restaurant staff.
  • Adaptability: Handling the fast-paced restaurant environment.

Restaurant Manager Duties And Responsibilities

  • Staff Management: Supervising and training restaurant staff.
  • Customer Relations: Building and maintaining positive customer relationships.
  • Inventory Control: Managing inventory and ordering supplies.
  • Budgeting: Creating and adhering to budget plans.
  • Quality Control: Ensuring consistent food quality and service.
  • Health and Safety Compliance: Implementing safety protocols.
  • Marketing and Promotion: Promoting the restaurant and special events.

Step 3: Complete Relevant Restaurant Manager Training

Training is a vital part of becoming a successful Restaurant Manager. Here’s what you need to consider:

Types of Training:

  • Restaurant Management Courses: Enroll in formal education programs.
  • Leadership Training: Develop leadership and management skills.
  • Health and Safety Certification: Obtain food safety and sanitation certifications.

Restaurant Manager Training Template

A training template can be used to create an effective training program for your restaurant team. Here’s a sample 5-day training agenda:

Day 1:

  • Lesson 1: Introduction to Restaurant Management
  • Lesson 2: Leadership and Team Management

Day 2:

  • Lesson 3: Effective Communication in the Restaurant
  • Lesson 4: Problem-Solving and Decision-Making

Day 3:

  • Lesson 5: Customer Service Excellence
  • Lesson 6: Financial Management and Budgeting

Day 4:

  • Lesson 7: Menu Knowledge and Food Safety
  • Lesson 8: Time Management in a Restaurant Setting

Day 5:

  • Lesson 9: Health and Safety Compliance
  • Lesson 10: Staff Training and Development

Best Restaurant Manager Training Programs and Courses

  • National Restaurant Association Education Foundation 
  • American Hotel & Lodging Educational Institute 
  • Hospitality Management Courses on Coursera

How to Train a Restaurant Manager

As a trainer, here’s how you can effectively train a Restaurant Manager:

  • Step 1: Focus on leadership and team management skills.
  • Step 2: Teach effective communication and problem-solving.
  • Step 3: Prioritize customer service excellence.
  • Step 4: Provide financial management and budgeting guidance.
  • Step 5: Emphasize menu knowledge and food safety.
  • Step 6: Enhance time management in a restaurant setting.
  • Step 7: Ensure health and safety compliance.
  • Step 8: Train staff development and motivation techniques.

Restaurant Manager Training Checklist

A training checklist can help ensure your Restaurant Managers are adequately trained. Here are some items to include:

  • Leadership Skills: Evaluate the trainee’s ability to lead and manage a team.
  • Budget Management: Assess the trainee’s understanding of financial management.
  • Health and Safety: Verify knowledge of safety protocols and regulations.

Step 4: Get Additional Restaurant Manager Certifications

While not mandatory, obtaining extra certifications can enhance your credibility and career prospects as a Restaurant Manager. Consider the following:

Most common certifications for Restaurant Manager:

  • ServSafe Food Protection Manager Certification
  • Certified Restaurant Manager (CRM) from the National Restaurant Association

Does a Restaurant Manager need certifications?

Certifications are not always required but can demonstrate your expertise and commitment to quality.

Restaurant Manager Certification Cost

Certification costs vary, with options typically ranging from $150 to $500.

Step 5: Prepare Your Restaurant Manager Resume

Crafting an impressive resume is essential when applying for Restaurant Manager positions. Here are some tips:

  • Highlight your leadership, customer service, and financial management experience.
  • Mention any relevant education and certifications.
  • Emphasize your ability to drive positive customer experiences.

Step 6: Apply For Restaurant Manager Jobs

When you’re ready to advance your career as a Restaurant Manager, follow these:

  • Search for Restaurant Manager job listings online.
  • Submit your resume and cover letter to potential employers.
  • Consider applying through popular job services like Indeed, LinkedIn, or Glassdoor.

Key Takeaways

  • Becoming a Restaurant Manager requires leadership, customer service skills, and financial management expertise.
  • On-the-job experience in various restaurant roles is vital for success.
  • Additional certifications can enhance your credibility in the restaurant industry.

Frequently Asked Questions (FAQ)

A Restaurant Manager can progress to positions such as General Manager, Director of Operations, or even open their own restaurant with years of experience and further training.

Yes, you can become a Restaurant Manager through a combination of on-the-job experience, leadership development, and additional training.

To become a successful Restaurant Manager, focus on developing leadership skills, providing excellent customer service, and effectively managing restaurant operations.

The highest position a Restaurant Manager can achieve is typically a General Manager or Director of Operations role, with years of experience and advanced leadership training.

Restaurant Managers often face challenges related to managing staff, maintaining consistent customer service, and meeting financial goals while handling the fast-paced restaurant environment.

Customer service is crucial for a Restaurant Manager as it directly impacts guest satisfaction and the success of the restaurant. Effective customer service ensures repeat business and positive reviews.

Dominik Bartoszek

Dominik Bartoszek

8+ years Digital Marketer driven by data & AI. Helping restaurants grow more through online orders.

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