50+ Bar Interview Questions (With Answer Examples)

Finding the ideal candidate for a bar position can be daunting. The difference between an average bar and a standout one often rests in the hands of the staff.

Having refined our process by assisting hundreds of restaurants, we’ve identified a series of questions, categorized into five groups, that can help you find the best fit for your bar.

General Bar Interview Questions

• Why are you interested in this bar position?
  Example answer: “I’ve always admired the atmosphere here and believe that I can bring a positive and energetic vibe to the team.”
• Describe your previous experience working in a bar.
  Example answer: “I’ve worked at XYZ Bar for three years where I was responsible for serving drinks, handling cash, and maintaining cleanliness.”
• How do you handle a difficult or unruly customer?
  Example answer: “I approach them with calmness, try to understand their concerns, and find a peaceful resolution while ensuring the safety and comfort of other patrons.”
• How do you prioritize tasks during a busy shift?
  Example answer: “I believe in multitasking effectively, focusing on urgent tasks first, and always keeping customer satisfaction as the top priority.”
• Explain your understanding of the bar hierarchy.
  Example answer: “Typically, barbacks support bartenders, cocktail waitresses place and manage drink orders, and the bar manager oversees the entire operation, sometimes in coordination with a general manager.”
• How would you deal with a colleague not pulling their weight?
• What is your favorite cocktail to make and why?
• Describe a time you improved a process or made something more efficient.
• How do you handle feedback or criticism from your supervisor?
• What do you believe is the most crucial skill a bartender should possess?

Questions About Experience and Background

• What certifications or training do you hold related to the bar industry?
  Example answer: “I hold a TIPS certification and have undergone a bartending course from ABC Bartending School.”
• Have you ever faced a situation where you had to refuse service to a customer?
  Example answer: “Yes, there was an instance where a customer was clearly intoxicated and causing disturbances. For the safety of everyone, I had to refuse to serve him further drinks.”
• Describe a time when you went above and beyond for a customer.
  Example answer: “Once, a guest was celebrating a special occasion and wanted a cocktail not on our menu. I took the initiative to craft a unique drink for them, and they were thrilled.”
• How do you stay updated with the latest trends in the bar industry?
  Example answer: “I follow renowned mixologists on social media, attend local bartending workshops, and regularly experiment with new concoctions.”
• Can you recall a particularly busy night and how you managed it?
  Example answer: “New Year’s Eve last year was incredibly busy. I kept a cool head, collaborated closely with my team, and ensured that every customer left satisfied.”
• How do you manage inventory and stock?
• Describe a difficult work situation and how you overcame it.
• How do you ensure consistency in the drinks you serve?
• Tell us about a time you made a mistake at work and how you rectified it.
• Have you ever helped with promotional or marketing events for a bar?

Interview Questions Focused on Soft Skills

• How do you handle stress or pressure, especially during rush hours?
  Example answer: “I focus on staying organized, taking deep breaths when needed, and remembering that rush hours are just a temporary phase of the shift.”
• How do you handle disagreements with team members?
  Example answer: “I believe in open communication. If I disagree with a colleague, I approach them directly, discuss the issue, and find common ground or a solution.”
• How do you ensure you maintain a positive attitude during long shifts?
  Example answer: “I ensure I’m well-rested before my shifts, keep myself hydrated, take short breaks when possible, and always remember the joy of serving and interacting with customers.”
• Describe a situation where you had to show empathy towards a customer.
  Example answer: “Once, a customer seemed distraught. I approached them, offered a comforting word, and listened to their concerns, ensuring they felt valued and understood.”
• How do you contribute to a team’s success?
  Example answer: “I believe in clear communication, being supportive of my teammates, and stepping in to assist whenever someone needs help.”
• How do you approach continuous learning and development in your job?
• What motivates you to go the extra mile in your job?
• How would you handle receiving feedback from a less experienced colleague?
• Describe a time you had to adapt to a sudden change during your shift.
• How do you ensure customer satisfaction even during challenging situations?

Interview Questions Focused on Hard Skills

• How proficient are you in using a Point of Sale (POS) system?
  Example answer: “I’m very comfortable with most POS systems, having used ABC and XYZ systems in my previous jobs.”
• Can you describe the steps to make [a popular cocktail]?
  Example answer: “Certainly! To make a classic Mojito, you’ll need… [and then describe the process].”
• How do you ensure that the drinks you serve are consistent in taste and presentation?
  Example answer: “I always follow the standard recipes, measure ingredients accurately, and use the same techniques to ensure consistency.”
• Are you familiar with any inventory management software?
  Example answer: “Yes, I’ve worked with XYZ inventory software at my previous job and found it highly efficient in tracking stock and consumption.”
• How do you handle cash transactions, and ensure the register is accurate at the end of the shift?
  Example answer: “I double-check each transaction, provide clear receipts, and periodically balance the register during my shift to ensure accuracy.”
• Do you have experience training junior staff or new hires?
• How do you maintain cleanliness and organization in your workspace?
• Are you knowledgeable about pairing drinks with food?
• Can you describe the safety protocols you follow to ensure safe alcohol service?
• How do you handle drink modifications or special requests?

Scenario-Based Bar Interview Questions (That Show Problem-Solving Skills)

• Imagine a customer complains that their drink doesn’t taste right, but you followed the recipe. What would you do?
  Example answer: “I’d apologize and offer to remake the drink or suggest an alternative. Customer satisfaction is paramount.”
• How would you handle a situation where two customers are arguing or on the verge of a physical altercation?
  Example answer: “I’d immediately alert security or management, and in the meantime, attempt to defuse the situation by calmly speaking to the customers and asking them to settle down.”
• A regular customer seems to be intoxicated and wants one more drink. What would you do?
  Example answer: “It’s essential to prioritize safety. I’d politely inform them that I cannot serve them another drink and suggest a non-alcoholic alternative or some water.”
• During a rush, you realize you’re running out of a key ingredient for a popular drink. How would you handle it?
  Example answer: “I’d inform my colleagues, suggest a similar drink or alternative to customers, and make a note to restock the ingredient as soon as possible.”
• A colleague calls in sick last minute on a night you expect to be very busy. How would you handle the situation?
  Example answer: “I’d discuss with the manager to see if there’s a backup or if someone can cover. If not, I’d mentally prepare myself for a busier shift and ensure I stay organized and efficient.”
• A customer insists they’ve been undercharged, but you’re certain the bill is accurate. How would you handle this?
• How would you handle a situation where a customer is unhappy with the waiting time, even though the bar is exceptionally busy?
• What would you do if a customer is unhappy with a drink made by another bartender?
• You suspect a colleague might be skimming from the register. How would you handle it?
• A customer left without paying their tab. How would you address the situation?